Cannot Safely Remove Stick

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Cannot Safely Remove Stick

If you have trouble removing the CodeMeter stick, using the Safely remove hardware command, do NOT plug out the stick just like that.

This can cause severe data loss (Windows probably damages the file system), because of the license communication software still running in the background!

Possible causes and solutions

Arrow-Right-OrangeWindows explorer - As long as there is any window still open, showing some content of your stick, Windows won't release the stick.

Make sure you have properly closed all of our applications, help files as well as any Windows explorer windows pointing to the stick content.

Arrow-Right-OrangeOpen (hidden) application - The CodeMeter.exe is still running in the back ground. This is a known issue for all CodeMeter software version 3.20 and early 3.30. Make sure you use CodeMeter.exe v 3.30.58.250 dated 17.07.2008 or later!

Open the Taskmanager and switch to the tab Processes

Select the CodeMeter.exe and click on the End Process button to kill the application

Install the latest applicable CodeMeter Runtime kit locally on your system (http://codemeter.de/us/service/downloads.html)